Want to hear the story of one of our young stunners? This one is Rubab's, the girl who refused to fit inside a box! So, let's hear it from yours truly.
Hi, I am Rubab.
An ACCA student by day, a Customer Support Specialist by night.
Plus, a writer, TOEFL trainer, a brand ambassador and proud fur mom. You name it!
Now I know that's a lot. But if there's one thing about me, it's that I love doing it all.
I've always been an extrovert. I enjoy meeting new people, trying new things, and making the most out of every single day. My hobbies? Writing and sketching. Anything that lets me express myself creatively.
But like everyone else, the past couple of years were…intense.
The pandemic changed a lot for all of us. For me, it became a turning point.
It pushed me to reflect, reset, and refocus on what I really wanted. I used that time to work towards my goals and build something for myself. And it changed my life - for the better.
So how did it happen?
It all began on one fine morning in July 2022, when I came across a job posting at ibex. Pakistan. It felt right at the time, as I was looking to step into the corporate world. While accommodating my very busy lifestyle
And ibex. ticked all the boxes.
After my interview, I was offered the role of a Customer Support Specialist.
From that point, a new chapter of my life began.
Working at a multinational company had always been a goal of mine. But I never imagined I'd get there this early. From day one, I realized this wasn't going to be just a job.
It would be a full-fledged learning experience for me.
Every day at ibex. Pakistan brought something new. Whether it was learning how to handle different situations, improving communication skills, or simply understanding how the corporate world works.
And honestly, what truly made the experience special were the people.
The community at ibex. has always been full of wonderful people who are ready to help each other out. Everyone was - and still is - so supportive and friendly.
I remember how nervous I was when I first started out. Handling clients in real life felt so much different than on paper. I kept thinking, "What if I mess up?"
But the moment I got on the floor, all my worries disappeared.
Because I wasn't alone. My lead, my fellow ibexians - everyone was there to cheer me on. And it gave me confidence like no other.
And today, I can confidently say that I've grown so much.
Not just professionally, but personally too. My confidence, communication, problem-solving skills, all of it improved over time.
Another thing I appreciate about ibex. Pakistan is the focus on growth and innovation.
The leads here don't just manage you, they guide you. They work alongside you to help you gain the perfect skill set to be a great and successful ibexian. It's refreshing to be in an environment where people actually care.
Where your voice matters. Where you matter.
Working as a Customer Support Specialist at ibex. has proven to be a milestone in my career, and it has greatly complimented other aspects of my life, such as my studies.
But I'll be honest. Balancing work, studies, personal life, hobbies can get…messy.
Even with all the support I got from ibex., there were times when things got really tough. But over time, I learned a thing or two during my time here.
Here are a few things that helped me, which I would like to share with you.
Open communication.
One of the biggest reasons I've been able to manage everything is because I've always been honest with my team lead. Sharing my schedule, my challenges, and my priorities helped me focus better.
Because in our fear of "what will they think of me," we often don't share things. And that's a big mistake, especially in the corporate world. Because I know that when people understand your situation, they can support you better. And at ibex., they really do. They did for me, at least.
Taking care of yourself.
It's very easy to get caught up in the hustle. Especially if you are balancing your career, education, and personal life all at once.
But I've learned that you can't give your best if you're not feeling your best.
Simple activities like going for a walk, spending time with friends or family, eating healthy, and getting enough sleep can help improve your physical and mental health. Just make sure that you take some time out for yourself every day.
Self-care is the key to accomplishing all your goals and becoming the best version of yourself.
Time management.
As a full-time employee and a student, you need to strategically learn how to schedule and prioritise your work.
This was probably one of the most important things I learned. Because, as much as we would like, we are not superhumans. Nor do we have eight hands like an octopus. We can't do all the things all at once.
So prioritizing becomes the best way to manage your stuff. For me, my family, education, and work have always been my top priority.
And I take the time out for all three accordingly throughout the week.
It's not easy, but it works, somehow. Knowing that I'm building something for myself gives me the confidence to keep moving forward. Also knowing that I am creating multiple core memories that I will cherish for many years.
And most importantly, I'm becoming independent.
Looking back, working at ibex. has been a big milestone - one that at the beginning, didn't even feel possible.
It became a place that helped complement my education instead of competing with it. A place challenged me, supported me, helped me grow and still continues to do so today.
So if you're like me, who wants to accomplish a lot of things in life, don't hold yourself back.
Sometimes, the best thing you can do is to just take the first step. That's always the hardest…the rest comes easy.
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