Job Overview Responsible for acting as a liaison between our Arabic customers and the respective client and ensuring compliance with the process and policies. Job Description Interact with customers to provide and process information in response to their inquiries, concerns, and requests about products and/or services Collaborate and build relationships with customers to strengthen service […]
Job Overview We are looking for some incredible people who are passionate about working in a customer support or customer experience (CX) industry. The ideal candidate should have excellent written communication (including grammar and vocabulary) skills and have a positive and professional attitude. This role requires you to be a keyboard whizz with intellect. Someone […]
Job Overview We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. […]
Job Overview ibex. Pakistan is offering an exciting fresh job opportunity in Karachi/Lahore/Islamabad! We are looking for a Customer Success Specialist within the operations department who will be responsible for handling a large number of incoming calls for customer issues and inquiries on a daily basis. The ideal candidate should have good excellent English and […]
Job Overview The Content Marketer is responsible for creating engaging, high-quality, and conversion-focused content that supports the company’s marketing and communication objectives. This role involves researching industry trends, competitor content, and audience needs to produce impactful content across multiple digital platforms. The incumbent will collaborate closely with internal stakeholders, follow structured approval processes, and ensure […]
Job Overview ibex. Pakistan has a recent job vacancy for a Client/Customer Support Specialist in Islamabad or Rawalpindi. The candidate will be a key member of the customer service team, and will be tasked with assisting clients/customers by actively listening to their concerns, answering their questions, and resolving their issues related to the company’s products […]
Job Overview We are looking for a Fraud and Risk Agent to help monitor and review transactions for unusual or suspicious activity. You will investigate possible fraud, work with other teams to solve problems, and help improve how we prevent future issues. Job Description Monitor real-time transactions for suspicious or high-risk activity using internal and […]
Job Overview ibex. Pakistan currently have a job opening for the role of Customer Success Specialist in Karachi. In this role, you will be representing top international companies and provide customer support to their US-based customers. You will be responsible for handling a large number of incoming calls/chats for customer issues and inquiries on a […]
Job Overview ibex. Learning Academy (ILA) is a leading educational platform based in Karachi and Lahore. We are looking for dedicated and passionate individuals to join our customer support team as Certified Customer Service Professionals (CCSP). The role offers a unique opportunity to become certified in and excel in the customer service industry through ibex. […]
Job Overview ibex. Pakistan is bringing an opportunity for those who excel in communication. This opportunity is for Lahoris. We are looking for a customer-focused professional to handle inbound and outbound calls, qualify leads through structured questions, and deliver excellent service. The role involves assessing customer eligibility, managing data in CRM systems, and ensuring a […]
Hi there! 👋
Let us know how we can help.