Women account for barely 27.1% of the workforce in the Canadian ICT industry, partly because female students show less interest in pursuing engineering degrees. A leading lobby group for female professionals has said that women woefully under-represent in the Canadian tech sector and the participation level will continue to be low for the foreseeable future. […]
We’re imagining John Legere is all smiles upon hearing the report that Verizon dropped to third in the latest Ookla rankings and that T-Mobile finished as the FASTEST in Q2 2017. This is the 14th quarter in a row that the mobile carrier is the top provider in speed. The good news was first shared […]
Trade and Industry Secretary Ramon M. Lopez said that a number of IT-BPM companies had shared plans to expand their operations here in the Philippines, eventually generating a total of at least 1,100 jobs. “We also met several companies [in Germany] and some mentioned plans to locate or expand in the Philippine IT-BPM sector, selecting […]
Strong and healthy nearshore ecosystems typically possess a well-designed plan, so here are six critical steps you need to take to energize the industry. Strong Nearshore IT/BPO ecosystems don’t emerge by accident. Communities of entrepreneurs, corporate partners and civil leaders are successful, fundamentally, because stakeholders share in a common ideal. That ideal is almost always […]
The IT and Business Process Association of the Philippines (IBPAP) plans to do midyear reviews of the industry starting next year, evaluating industry players’ performance in terms of revenue and head count. This is expected to allow the industry a chance to “self-correct” if needed, IBPAP president and CEO Rey Untal said. Untal told reporters […]
US Ambassador to the Philippines Sung Kim stressed that US IT-BPO companies in the Philippines continue to enjoy good business in the country. This statement comes after worries that US outsourcing companies have deferred their investments here as they await clearer policies from US President Donald Trump. “We (in the Philippines) have a very young […]
Leading global business process outsourcing and customer experience expert, Webhelp, is putting its international experience and pedigree behind renewed efforts to transform the contact centre industry in South Africa. Following a recent review of the future of the industry body in South Africa, BPeSA, Webhelp’s Craig Gibson, is committing his time and experience to help […]
Christina Morris from Qualfon explains why many clients are looking to diversify geographically, as well as why Nearshore is a priority. During a Nearshore Americas trade mission, Christina Morris, President at Qualfon, revealed why Nearshore has become a priority for many of the company’s clients. In this interview with Kirk Laughlin, Morris explains why many […]
This case study highlighting Zventus’ extended team model proves that Mexico and Nearshore can provide the perfect environment to try out new teams and approaches. A concept that is often overlooked by US companies is that Nearshore teams can be a true extension of your local teams, not simply an external operation. One insurance provider […]
UK mobile operator EE is to boost its retail footprint by a sixth through an extension of its partnership with supermarket chain Sainsbury’s. Owned by UK fixed-line incumbent BT Group plc (NYSE: BT; London: BTA), EE said it would open another 100 stores by the end of 2019, increasing its total retail presence to about […]
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