Job Overview
We are seeking an experienced
Principal Product Manager to lead our AI Solutions initiative, driving the development and growth of our internal and customer facing
AI solutions. We leverage multi-AI agent frameworks, cloud technologies, to deliver powerful AI-driven solutions. This role offers the opportunity to shape the future of AI solutions for customer engagement, automation, and enhanced operational efficiencies.
Job Description
- Define and drive the product vision, strategy, and roadmap for the AI Solutions platform
- Collaborate closely with engineering teams to design and deliver scalable AI-powered solutions using cloud technologies
- Lead end-to-end product lifecycle management, including ideation, development, and successful delivery
- Develop a deep understanding of customer needs and translate those insights into innovative AI solutions
- Work with stakeholders across sales, marketing, and customer support to ensure effective product positioning and go-to-market strategies
- Act as the primary voice of the customer, balancing business needs with technical feasibility
- Partner with data scientists, engineers, and UX teams to prioritize features, design user experiences, and establish product success metrics
- Advocate for AI best practices such as RAG, fine-tuning, and effective deployment of AI models to drive value
- Drive experimentation and proof-of-concept initiatives to identify and validate AI capabilities that solve customer pain points
Job Specifications
- 5+ years of product management experience, preferably in AI, cloud-based solutions, or enterprise software
- Proven experience in delivering AI/ML solutions integrated with cloud-native services (e.g., Azure Cognitive Services, AWS AI tools, etc.)
- Strong technical background or understanding of AI frameworks, LLMs, RAG strategies, and model fine-tuning
- Experience in working with engineering teams, especially in backend development for cloud platforms
- Demonstrated ability to translate customer needs into technical requirements and product features
- Exceptional communication and stakeholder management skills
- Strong analytical skills with experience leveraging data to inform product decisions
- Experience with writing vision documents (like PR/FAQs), agile methodologies, backlog management, and prioritization frameworks
- Experience working with AI Agents, Conversational AI, or Intelligent Automation
- Familiarity with tools like Azure OpenAI, Microsoft Cognitive Services, or similar platforms
- Background in customer-facing roles or experience engaging directly with clients to gather insights
